Air Canada Advises Customers of Reduced Operations due to Winter Storm Conditions

Published on : Wednesday, January 8, 2014

air-canada2-300x250Air Canada is advising customers that winter storm conditions in easternCanada and the U.S. northeast are impacting its operations, resulting in cancelled and delayed flights to and from:Toronto, Montreal, Ottawa and U.S. northeast airports. Customers are advised to check on-line atwww.aircanada.com for Travel Advisories and also to confirm that their flight is operating before going to the airport.

Before your flight
Check our Travel Advisories.
Within 24 hours of your flight, save time by checking in online or with your mobile device
Confirm your flight’s status before going to the airport.

If your flight is cancelled
Do not go to the airport unless you have a confirmed ticket on another flight.
Do not go to the airport to rebook your flight as you may encounter lengthy line-ups and wait-times. Instead, use ourSelf-Service Rebooking Tool to make alternate arrangements using your booking reference number and passenger name. Call centres are also available, but wait-times can be long during storms.

Please be patient
Immediately after a storm it takes time to resume normal operations. If required, we will add extra capacity when aircraft and crew are available to clear the backlog of affected customers.
If a suitable flight is not immediately available, check back frequently because our schedule may change and capacity may be added.

Source:- Air Canada

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