Published on : Wednesday, August 6, 2014
On a combined basis, Air Group reported a 7.0 percent increase in traffic on a 7.0 percent increase in capacity compared to July 2013. This resulted in a load factor of 88.6 percent, consistent with July 2013. These statistics include flights operated by Alaska and those under capacity purchase agreements, including Horizon, SkyWest and PenAir.
Alaska Airlines, a subsidiary of Alaska Air Group , together with its partner regional airlines, serves 100 cities through an expansive network in Alaska, the Lower 48, Hawaii, Canada and Mexico. Alaska Airlines ranked “Highest in Customer Satisfaction Among Traditional Network Carriers” in the J.D. Power and Associates for seven consecutive years from 2008 to 2014. Alaska Airlines’ Mileage Plan also ranked highest in the 2014 Airline Loyalty/Rewards Program Satisfaction Report.