Published on : Wednesday, November 27, 2013
Alaska Airlines offers the following tips for passengers to help ensure their travel is as stress-free as possible during the holiday season starting this week. Learn more about Alaska Airlines’ “Top Five Tips for Holiday Travel .
Information at your fingertips. Passengers can check in up to 24 hours before their flight using Alaska Airlines’ iPhone app, Android app or mobile site. Passengers may also check in online. International passengers can enter passport information online. Alaska Airlines also provides self-serve kiosks at airports and many off-site locations, which allow customers to check in and pay baggage fees.
Allow extra time getting to the airport. Passengers should allow extra time for parking, as lots may be full. Travelers are encouraged to take public transportation or a shuttle to the airport, or park at a nearby satellite lot. At Seattle-Tacoma International Airport, travelers can take advantage of off-peak times at drop-off areas. When picking up passengers in the evening, meet them at the less congested “Departures” level. Likewise, passengers traveling outbound in the busy morning hours will find less congestion by using the lower “Arrivals” level for drop-off and accessing the ticketing level via the elevators and escalators inside.
Better to be early than late. Passengers should arrive at the airport at least two hours before domestic departures and three hours before international departures. Travelers (including those who are not checking bags) must be checked in at least 40 minutes prior to domestic departures. (Exception: 45 minutes before departure in Atlanta, Newark, Philadelphia, Las Vegas and Denver). Customers traveling to an international destination must be checked in at least 60 minutes before departure. (Exception: 90 minutes before departure in Guadalajara, Mexico). Customers must be at the boarding gate no later than 30 minutes prior to departure to avoid cancellation of their itinerary.
Know baggage fees and rules: Travelers should refer to their confirmation email to determine which bag fees and rules apply. For most travelers, a $25 baggage fee will apply for the first two checked bags. Additional bags and overweight or oversize items cost $75 each. First class and Alaska Airlines MVP Gold Mileage Plan members may check two bags free of charge. Club 49 members are allowed to check two bags at no charge when traveling to or from Alaska and all customers traveling solely within the state of Alaska may check three bags free of charge. Customers flying to or from Mexico City and Guadalajara, Mexico, may check one bag free of charge. In addition to having a name tag on the outside of each checked bag (complimentary name tags are available at all ticket counters), travelers are encouraged to complete and print a baggage ID form, to place inside their checked baggage.
One-plus-one is the key for carry-ons: Travelers may carry onboard one bag and one personal item, such as a briefcase, laptop or purse. Bags should fit in the overhead bin and personal items under the seat. Details on size limitations for carry-on items are available at Travelers planning to transfer to flights on Alaska or other carriers must adhere to standard carry-on limits. Passengers should always carry prescription medications, passports, cameras, film, electronics, cash, jewelry, business papers and other valuables in their carry-ons.
Be savvy of security screening: Travelers are advised to allow additional time for passenger security screening procedures. The Transportation Security Administration (TSA) requires all passengers to present government-issued identification at the security checkpoint. Passengers traveling between the United States, Canada and Mexico are required to have a passport.
Source:- Alaska Airlines
Tags: Airline News