Published on : Friday, December 27, 2013
Those online from (1500 GMT to 1700 GMT), hunting for plane tickets on the delta airlines booking site were in for a bargain. A number of Delta fares, sold on the airline’s own website and other booking sites, were showing up incorrectly, offering some savvy bargain hunters incredible deals.
Return flights between Cincinnati and Minneapolis, for example, for departures in February, were being sold for just $25.05, while fares between Cincinnati and Salt Lake City were available for $48.41. The correct price for both of those journeys was more than $400.
The problem has been fixed said a spokesperson from the Atlanta-based Delta airlines however, he added that delta will honour all purchases made in the incorrect price.
Delta’s website was still experiencing increased traffic and the founder of AirfareWatchDog said that Delta’s programmers had a little too much eggnog.
It was a mistake made by a junior programmer. The airline tried to tweak its fares with a $10 or $20 system-wide change.
United Airlines also experienced the same problem in September with an error in filing fares to its computer system. Many customers got tickets for $5 or $10
New U.S. Department of Transportation regulations, aimed at tackling false advertising, require airlines to honor any erroneous fares offered.