Published on : Saturday, January 11, 2014
Elitecore, the global provider of 24 online Hospitality Internet Access (HIA) management solution, announces successful deployment of its HIA solution across 350 hotels. The deployment includes Hotels in APAC, ME & Africa, Australia etc. 24online HIA solution offers internet billing, bandwidth control, authenticated user access, customized plans, guest management, voucher management, seamless roaming and many more features highly demanded in the hospitality segment.
Says Mr. Nikhil Jain, COO, Elitecore, “The current hospitality market demands a solution which helps in manageability, optimization and monetization of un-managed and unsecured networks. 24online HIA solution plays a vital role in enhancing guest internet access experience, quality of service offered by the hotels and winning customer satisfaction.”
Adds Mr. Samiksh Aggarwal, AVP, Sales Data Networks, “Hotels may offer free or paid internet access, but in both cases the network should be properly managed. Offering unsecured access to the internet without any authentication process gives easy access to anti-social elements, resulting in cybercrime or data theft. 24online HIA solution is developed to support all types of hotels and addresses all the needs of the hospitality segment, like access management, quality of services, regulatory compliance and enhanced guest satisfaction.”
Elitecore HIA addresses manageability issues for hotel admin through comprehensive features like integration with most of the industry-leading property management systems (PMS) like Micros Fidelio, IDS, Shawman, WinHMS, Protel. Bundled with user authentication system, zero configuration,
customizable captive portal capabilities for mobile & laptops, SMS & Payment gateway integrations, customizable internet plan creation, prepaid internet vouchers, room & guest management, DNS & DHCP, Firewall & walled garden, and extensive reports to comply with the legal compliance of local government bodies. 24online HIA can be deployed locally or centrally to support multi-location networks for a chain of properties.