Published on : Monday, December 23, 2013
Ryanair announced that its “My Ryanair” customer registration service is now live on the Ryanair.com website. All Ryanair customers can now create their own personal profile and securely store their personal details online, which will help them to make faster bookings and check-in quicker online via the Ryanair.com website.
This is Ryanair’s latest customer service improvement and follows:
· the new Ryanair.com website (17 to 5 clicks to book)
· 24 hour grace periods (for minor booking errors)
· “quiet flights” (pre-8am and post-9pm)
· free small 2nd carry-on bag
· reduced airport bag fees (from 3rd January)
· allocated seating on all flights from 1st Feb next
Customers who sign up for “My Ryanair” will be able to access new business and family services when they are launched in spring 2014, followed by Ryanair’s new mobile app and tailored country-specific websites, as Ryanair continues to improve its industry leading service for its 81m customers.
Ryanair’s Robin Kiely said, “Ryanair is delighted to launch our “My Ryanair” customer registration service on the Ryanair.com website, allowing our customers to securely store their personal details online which will ensure speedier bookings and check-in services, as well as future access to our business and family products currently in development. Over 10,000 customers have already availed of the service since it was launched last Thursday. We wish all of our customers a very happy Christmas and look forward to rolling out further improvements in the New Year.”
Tags: Airline News