Ryanair, released its August customer statistics which confirm that Ryanair remains Europe’s No 1 customer service airline with: 90% of over 54,000 flights arriving on-time (down slightly due to Italian ATC strikes) Less than 1 complaint per 1,000 …
Ryanair, Europe’s favourite airline, held its 2014 AGM at its new Dublin offices in Swords today, during which the airline briefed shareholders on the continuing success of its improving customer experience, and the strong early uptake of its new Business …
UK hoteliers are missing the chance to build holidaygoers’ sense of excitement at the time of booking a holiday. That’s according to TripAdvisor’s assessment of its latest TripBarometer study, which focuses on the psychology of travel. The fourth edition …
CN and Golf Canada announced that CN is adopting 15 local schools from the Saskatoon Public School Board to deliver the game of golf to local students. Students from two of the schools celebrated with a one-day field trip event …
CN today announced the purchase by Metrolinx of a segment of CN rail line principally used by GO Transit commuter trains in the Georgetown-Kitchener, Ont., area west of Toronto for C$76 million. Metrolinx is the Province of Ontario’s …
Delta Air Lines employees based in New York and across the country will partner with Habitat for Humanity New York City to renovate two single-family, affordable homes in Queens Village, NY. More than 120 Delta employees will participate in the …
It is one hundred years since the world’s first paying passenger took to the skies in 1914. Today 32 million flights carry three billion passengers and 50 million tonnes of freight a year. Globally the aviation sector’s economic impact is …
With autumn comes falling temperatures, changing leaves and, in Philadelphia, a harvest of new restaurants. In the coming months, diners can enjoy French fare at the FringeArts building, Vietnamese-Italian hoagies, Japanese barbecue and hummus like no other. Here are …
Gulf Air, the national carrier of the Kingdom of Bahrain, was recently honored at this year’s Airline Passenger Experience Association (APEX) Passenger Choice Awards Ceremony in California, USA, winning the John White Publication Award for best inflight publication. Commenting on …
The trains which were stranded in the English floods were a c dissatisfied lot. Nearly one- third of rail passengers are unhappy with the way their train company deals with delays or cancellations, a random survey has suggested. Passenger Focus’s …
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