Published on : Thursday, November 10, 2016
Starting today, French content is available on the ACTA Campus! ACTA members now have access to the programs that have been designed to enable lifelong learning through personal continuing education in both official languages.
With this launch Air Canada’s Global Sales University, top industry Specialist Programs and webinars are available in both languages with more planned to be release in 2017.
Christine Chilton, ACTA Director of Education stated, “We are thrilled that certification & training content is now available in French. With the ACTA Campus available in both French and English we can now offer all of our members premium continuing education content.
We are also pleased to inform you that in partnership with Air Canada, the Air Canada Expert (ACE) Certification Exams are now available. Travel Agents can complete the Air Canada Global Sales University curriculum and be on their way to becoming a certified Air Canada Expert (ACE).
You can become an Air Canada Expert (ACE) in two easy steps.
First, obtain your Captain’s badge by successfully completing all 16 modules within the 6 Air Canada courses with a grade of 80% or higher. As Captain you will receive Air Canada’s Global Sales University certificate of completion and be eligible to attain your ACE Certification. Second, complete 2 of 3 Certification Exams with a grade of 80% or higher to earn your Air Canada Expert (ACE) certification.
Once you have successfully completed the requirements within the two step process you will receive the designation of “Air Canada Expert.” Travel Agents who hold ACE designations will receive the Air Canada Expert Recognition Kit which includes:
Air Canada Expert Graduation Certificate
Air Canada Expert Certification Logo for inclusion on your business card
Travel agents who complete their Air Canada Expert (ACE) certification by March 31st, 2017 will be eligible to win a seat on an Air Canada Experts exclusive FAM trip to one of Air Canada’s or Air Canada rouge’s international destinations confirmed in Premium Economy or Premium rouge.
Travel agents who complete their Air Canada Expert (ACE) certification by January 31st, 2017 will be eligible to win one of three iPad-Pros.
“What we want to achieve with the Global Sales University is the ability to equip our travel partners with the tools that can help them sell the value of Air Canada effectively. Air Canada’s partnership with ACTA in the ACTA Campus will help enhance agents’ knowledge of Air Canada’s network and products, making them experts and effective Brand Ambassadors,” indicated Rob Puzzo, Manager, Alliances Sales Strategy and Sales Effectiveness, Air Canada.
“We realize we have a very competitive marketplace and agencies are required to know more about all the products and services of each carrier, cruise line, hotel or car rental chains they can sell. This platform allows us to provide them with the product knowledge in an engaging way.”