Published on : Thursday, July 17, 2014
Aegean Airlines, a member of Star Alliance, continued its winning success at the 2014 World Airline Awards held, as part of Farnborough International Airshow 2014, on 15th July 2014, scooping the award for the Best Regional Airline in Europe.
2014 Skytrax World Airline Awards are based on 18.85 million completed customer surveys, with more than 100 customer nationalities from over 160 countries participating, voting AEGEAN for its high quality services delivered to its passengers.
AEGEAN wins this award for the 4th year in a row and for the 5th time since 2009.
Mr. Eftichios Vassilakis, Vice Chairman of AEGEAN, said in accepting the award: “I would like to thank as well as to congratulate everyone at AEGEAN for this great distinction. It is of great importance for a Greek airline to be honored with the award for Best Regional Airline in Europe for the 4th consecutive year and to receive the acknowledgment of passengers worldwide.
We are well aware of the fact that there is always room for improvement in order to maintain our passengers’ devotion and trust in the future. This continuous distinction of AEGEAN is yet more proof of the fact that Greece has companies adequate to stand in the highly competitive environment and to offer high quality services and to attract tourism of similar level”.
“AEGEAN has a secure grip on this award as Best Regional Airline in Europe, being a repeat winner again in 2014. With the awards voted for by airline customers worldwide, they represent the voice of passengers, and as a truly global survey are regarded as a benchmark of airline excellence.” Mr. Edward Plaisted, CEO of Skytrax stated.
Furthermore Mr. Edward Plaisted stated: “This award recognizes the front-line service quality being delivered by Aegean Airlines staff across all customer-facing areas, both in the airport and onboard environment, and it is their success that we are honoring today with this award.”
WORLD AIRLINE AWARDS
The World Airline Awards are managed by aviation research Organisation, Skytrax Research of London, UK. The transparency and global coverage of the survey distinguish these awards as the most prestigious and respected quality recognition for today’s world airline industry.
The Survey operated between August 2013 and May 2014, with more than 100 customer nationalities from over 160 countries participating. Air travellers either completed an online or answered a telephone survey questionnaire about their experience with airlines on the ground and onboard.
The survey covers all types of airline, from largest international airlines to small domestic carriers, with customers ranking quality standards across more than 40 areas of airline front-line product and service.
Source:- Aegean Airlines
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