Published on : Friday, December 12, 2014
As a part of its $2 billion investment to give customers a world-class travel experience, American Airlines will upgrade its regional fleet by adding Gogo inflight wireless services to all two-class regional jets.
Nearly 250 of American’s regional aircraft will have inflight wireless Internet service installed by 2016. With this installation, the world’s largest airline will have the largest fleet of connected regional jets.
“We’re investing in a more competitive and consistent customer experience across our regional, domestic and international network,” said Andrew Nocella, American’s chief marketing officer.
“Adding inflight Wi-Fi to our two-class regional jets will give our customers what they want – comfort, connectivity and a world-class travel experience.
We have new regional aircraft entering our fleet every month, and combined with the amenities and services we’re adding to our existing fleet, American is going to deliver a regional product that’s better than our competitors.”
American currently has nearly 850 aircraft with Gogo services and leverages Gogo’s air-to-ground (ATG) service and its next generation ATG-4 technology. Approximately 70 of these 850 aircraft are two-class regional jets.
“As the first airline to offer our inflight Wi-Fi, American knows customers value being able to remain connected and entertained while flying,” said Michael Small, Gogo’s president and CEO.
“We’re excited be a part of American’s efforts to enhance the customer experience by expanding our connectivity services to more of its regional aircraft.”
Having ordered more than 500 new aircraft – with nearly two planes arriving each week through 2016 – American will offer customers the youngest fleet of any U.S.-based network carrier. New aircraft deliveries include 90 large regional jets, the Embraer 175 and Bombardier CRJ900 NextGen.
These modern and fuel-efficient 76-seat jets provide customers with a top-tier regional product with First Class, Main Cabin Extra and Main Cabin seating, larger overhead bins, more spacious lavatories and leather seats with adjustable headrests.
The American Eagle and US Airways Express regional networks operate about 2,600 daily flights for American Airlines and US Airways, respectively.
These flights serve 240 destinations throughout the United States, Canada, the Bahamas, the Caribbean and Mexico.
Eventually all regional service will be operated under the American Eagle brand and livery.
American marked the one-year anniversary of its merger earlier this week by announcing more than $2 billion in investments to give its customers a world-class travel experience.
These investments include expanding inflight entertainment and connectivity. The airline is adding satellite-based Internet access to its international fleet including all Boeing 777s and 787s, Airbus A330s, and retrofitted Boeing 767-300s and 757s.
New 737s, nearly all new A321s, as well as retrofitted A319s also will have power ports in every row.
All new widebody deliveries, including 777-300ERs and 787s, come with power at every seat, allowing customers to charge their laptops and personal electronic devices from gate to gate.
American also will be investing in fully lie-flat seats, more inflight entertainment options, a new, modern design for Admirals Club lounges worldwide, and an upgraded assortment of complimentary healthy food, cocktails and more.
Tags: American Airlines