Published on : Tuesday, February 11, 2014
Amtrak Connect cellular-based Wi-Fi service is now available on Amtrak trains in the Midwest, with eight corridors offering this free amenity to Amtrak passengers, effective today. Collectively, these routes carried nearly 3.3 million passengers in the last year
and account for about 10 percent of Amtrak ridership.
“We continually look for ways to improve the customer experience on board our trains. The availability of a free Wi-Fi service that delivers the speeds and connectivity passengers are looking for is yet one more way to achieve this goal and maintain a
competitive position among transportation providers,” said Matt Hardison, Amtrak Chief Marketing and Sales Officer.
Amtrak Connect utilizes multiple cellular carriers to provide the best mobile experience possible, taking advantage of 4G technologies where available. Amtrak installed the equipment under contracts with the states of Illinois, Michigan, Missouri and Wisconsin as part of their sponsorship of Amtrak service. This brings the Wi-Fi coverage to about 85 percent of passengers across the national network. Hardison explained that Amtrak Connect is provided at no cost to passengers and has proven very popular – as evidenced by the fact that it routinely supports between 30 and 50 percent of passengers on a given train.
Tags: : AmtrakConnect Wi-Fi Now on Midwest Corridors, Railway News