Published on : Wednesday, August 10, 2016
CEGA’s Special Investigations Unit reports close to a 20% rise in the number of fraud savings made on travel insurance claims over the last 12 months.The achievement follows CEGA’s considerable investment in fraud awareness initiatives and training across the company’s entire travel claims and assistance operation. This has included preparing multi-disciplined staff, both within and beyond its fraud unit, for fraud investigation qualifications.
“Maximising fraud awareness and skills amongst both our investigators and our front-end staff has been fundamental in increasing our investigations and number of client savings,” says CEGA’s Head of Special Investigations, Simon Cook. “The results are testament to the value of our integrated in-house claims, assistance and fraud investigation provision.”
The news comes in the wake of recent success for CEGA’s Gary Wimbledon, who has been shortlisted for the Young Investigator of the Year title in this year’s Insurance Fraud Awards. His colleague, Adam Grady, won the title last year.
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