Published on : Saturday, September 27, 2014
CityJet today introduced the Sonic ‘phase 5’ Self Bag Tag system at London City Airport, reducing check-in time from a couple of minutes to just 50 seconds.
London City Airport already has the shortest check-in time in the UK, and this new Self Bag Tag system provides passengers flying with CityJet the fastest option for checked-in baggage.
Checked luggage can now be tagged and dropped off in under a minute.
The system is simple; having checked in online or at the airport kiosk, passengers weigh their bags and use their boarding pass at the Self Bag Tag kiosk to generate a label for their bag.
CityJet passengers will then be directed to the designated bag drop zone where they can transfer the luggage themselves.
The introduction of Self Bag Tag is more good news for CityJet and its flagship airport, following the recent announcement that London City is the most welcoming to overseas visitors in a poll of the capital’s top five airports.
Christine Ourmières, CEO CityJet said: “We’re constantly looking at ways to invest in technology in order to improve our passenger service, and this new bag-tagging system genuinely simplifies and speeds up the check-in process for our customers.”
“Our customers travel with us because we offer a fast and reliable service – cutting minutes off check in time may not seem like much, but it matters to our passengers who demand a speedy service.”
Declan Collier, CEO, London City Airport said: “The introduction of Phase 5 Technology bag drop kiosks will offer CityJet customers more flexibility and choice in managing their own experience while in the airport.
One of the main reasons why people choose to travel through London City Airport is the short time it takes to check in.
Now CityJet passengers can check in even more quickly. We are investing heavily in new technology and seeking innovative new ways to reduce the need to queue, to ease the journey through the airport and to help people make the most of their time with us.”
Tags: CityJet, London City Airport
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