Published on : Wednesday, November 12, 2014
The CruiseOne and Cruises Inc.® National Conference aboard Regal Princess® took time out of its educational programming to commemorate Veteran’s Day and honor the more than 100 agents in attendance who have served in the Armed Forces and their spouses.
With patriotism in the air, attendees dressed in red, white or blue, and the room was adorned with military flags and festive decorations. While a slideshow displayed agent’s personal photos from their time in the service, Tim Courtney, CFE, vice president of network development and ambassador of veteran affairs for CruiseOne and Cruises Inc., invited all agents in attendance who served our country to join him on the stage.
During his motivational tribute, Courtney also drew inspiration from famous presidential Veteran’s Day speeches and encouraged attendees to bring military values into their businesses.
“The parallels between military operations and the business world closely mirror each other with many similarities and there is much we can learn from veterans in business,” said Courtney.
“Our veteran agents and owners help shape our organization, forming a single battalion of agents and agencies with one mission of ‘delivering a remarkable experience.
’ Each day we unite as one and march together.”
Other highlights of the day’s general session included a lively presentation from Hall of Fame Speaker, Humorist, Health Professional, Author and Educator Kathleen Passanisi, PT, CSP, CPAE.
Passanisi got the crowd on their feet and energized as she discussed how to lead a happy, balanced, success-filled life by focusing on personal values and decisions. Chief Motivation Officer Stuart Cohen also presented and he discussed the importance of customer loyalty.
There also were presentations from various cruise lines on what’s new with their brands including Carnival, MSC, Disney, Holland America, Norwegian and Viking Cruises.
In the afternoon, agents honed their skills and attended educational workshops which included:
• E-Leads – How to turn email inquiries into sales
• How to Sell Luxury
• River Cruising – A deeper dive
• How to Sell Europe
• Kathleen Passanisi Breakout Session
• How to Sell Niche Cruise Lines
• Online Review Websites and Your Agency Reputation
• CLIA Certification – Put the person back in personal selling
Tonight will feature a formal celebration of agents’ accomplishments throughout the year with a multimedia awards presentation.
More than 105 agents will be recognized for their achievements in sales, marketing, public relations, social media, IT and more, with a record number of agents being inducted into the 2014 Circle of Excellence, the highest achievement for CruiseOne and Cruises Inc.
This year’s weeklong annual event focuses on the personal and professional development of agents with the theme of GROWTH – Gaining Relationships and Opportunities through WTH at the forefront.
Throughout the week, agents will be attending interactive workshops, listening to motivational speakers, participating in teambuilding exercises and conversing with key executives from World Travel Holdings, cruise lines and land vendors.
Tags: cruiseone
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