Published on : Saturday, March 8, 2014
Etihad Airways passenger and baggage backlog
Several thousand Etihad Airways passengers affected by disruptions at Abu Dhabi International Airport have now been able to resume their journeys, while others continue to be assisted by hundreds of extra Etihad Airways staff at Abu Dhabi InternationalAirport and across the airline’s network.
A total of 6,600 passengers were impacted by delayed services yesterday (Thursday 6 March), all of whom have since travelled out of Abu Dhabi. In addition, of the 3,100 passengers affected by cancelled services yesterday, 2,800 are being re-accommodated today.
The priority yesterday, today and tomorrow has been to allow passengers to continue on their journey as quickly as possible. However, that has resulted in several hundred bags being misconnected. The airline is doing everything possible to ensure all misconnected baggage at Abu Dhabi Airport is repatriated to passengers in the coming 48 hours.
Hotel accommodation is being provided in Abu Dhabi tonight for 500 guests who missed their onward connections and extra flights continue to operate to clear the passenger backlog at the airport.
The delays are due to the failure of the runway landing systems at Abu Dhabi International Airport during dense fog yesterday. These circumstances were beyond Etihad Airways’ control and we would once again like to apologise for the disruption and inconvenience experienced.
The airline is working around the clock to restore normal scheduled services and ensure that all affected passengers and their bags reach their final destination.
Passengers are advised to visit the Etihad Airways website at www.etihad.com or contact the Etihad Airways Contact Centre on +971 (0) 2599 0000 for more information on the status of flights in and out of Abu Dhabi Airport.
Source:- Etihad Airline
Tags: Etihad Airways passenger and baggage backlog
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