Published on : Tuesday, June 21, 2016
Genting Hong Kong announced that it has awarded a multi-year contract to Harris CapRock Communications to transform communication services on board Star Cruises’ fleet of six ships and on Genting Dream, the first ship under the newly launched Dream Cruises brand.
The appointment of Harris CapRock is in response to an increase in demand for more available bandwidth and faster WiFi speeds from a new generation of “connected” passengers so they can share their onboard experiences with friends and family onshore. Genting Hong Kong is committed to offering the best-in-class services and facilities that guests expect when they board a Star Cruises or Dream Cruises ship.”
A pioneer in the Asia Pacific cruise industry, Genting Hong Kong’s first cruise line, Star Cruises, has been operating its fleet since 1993, taking on the bold initiative to grow the region as an international cruise destination. On Star Cruises, Harris CapRock will provide cutting-edge, pre-eminent technologies and equipment in boosting bandwidth more than 300% on board SuperStar Virgo, SuperStar Gemini, SuperStar Libra, SuperStar Aquarius, Star Pisces and The Taipan. Now guests can stay connected more readily than ever, whether it is to surf the net, check their emails or post updates about their cruise experience through social media. To start the roll out of this service, complimentary one hour WiFi access will be available to all passengers sailing on board SuperStar Virgo and SuperStar Libra.
With over 20 years’ of cruise experience in the region, Genting Hong Kong launched the first-ever Asian luxury cruise line, Dream Cruises, to cater to the growing middle and affluent classes in China and Asia with new ships featuring state-of-the art technology, world class restaurants, international brand boutiques, luxurious staterooms and legendary service. Genting Dream, Dream Cruises’ first luxury new build, will be outfitted later in 2016 with the cruise industry’s most advanced connectivity platform, Harris CapRock One. The multiple Harris CapRock One antennas’ configuration is a first-of-its-kind in the cruise market for delivering unprecedented bandwidth and always on connectivity to guests.
As the cruise industry continues to attract a younger and more technologically savvy clientele, the need to accommodate today’s digital natives is more important than ever. Already renowned for its Asian hospitality and exemplary service, both of Genting Hong Kong’s brands will further enhance their guest experience by upgrading connectivity services to new industry leading levels with Harris CapRock’s expertise in network solutions.