Published on : Thursday, March 27, 2014
Hampton Hotels, Hilton Worldwide’s global brand of more than 1,900 mid-priced Hampton Inn, Hampton Inn & Suites, and Hampton by Hilton hotels, announced Hampton Inn & Suites Tampa/Wesley Chapel has been awarded the company’s Lighthouse Award.
Additionally, the hotel’s director of sales, Todd Patrick, has received a Spirit of Hampton Award.
These awards place the hotel, located at 2740 Cypress Ridge Blvd in Wesley Chapel, as one of the top Hampton properties in terms of service and growing customer loyalty.
The Lighthouse Award is presented to hotels based on customer feedback measured through guest satisfaction surveys on the hotel, as well as product quality and service scores measured quarterly by the Hampton Hotels brand.
Nominated by his peers because of exemplary loyalty, attitude and service, Patrick was chosen to receive the Spirit of Hampton Award as he continually exceeds expectations of both customers and fellow team members.
Less than one percent of all Hampton Hotels team members internationally receive this honor each year.
“We are honored to be recognized by Hampton with the Lighthouse Award and we are just as proud of Todd’s Spirit of Hampton award,” said Janet Arnold, general manager.
“Our team works each day to spread Hamptonality to our guests by providing excellent customer service. It is because of that commitment we are able to accept these awards.”
Guests of Hampton Inn & Suites Tampa/Wesley Chapel enjoy rooms equipped with modern amenities designed to help guests feel at home and stay productive, including a microwave, refrigerator and clean and fresh Hampton bed®. Hotels also feature Hampton’s Perfect Mix Lobby, designed with a variety of seating and lighting options for both leisure and business travelers as an extension of the guestroom.
Hampton Hotels fosters a unique culture of hospitality – called “Hamptonality.” This term describes each hotel’s approach to friendly customer service, anticipating guests’ needs and providing travelers with helpful suggestions about area attractions, historical facts and fun things do around town.
Tags: hampton inn & suites, Hotel News, latest hotel news, national lighthouse award winner
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