JAL Awarded the World’s Best On-time Performance Service For the Second Consecutive Year

Published on : Friday, February 14, 2014

On-time-PerformanceJapan Airlines (JAL) received the world’s best On-time Performance Service Awards in the following categories, from an independent aviation performance-tracking company FlightStats, for its domestic and international flights operated between January and December 2013.

[Major International Airline]

JAL achieved on-time arrival rate of 88.94% for its domestic and international flights, and was named number one in the Major International Airline category for the second consecutive year.*1 Meanwhile, the airline was also named number one in Asia-Pacific Major Airline category, too.

*1 JAL has won the world’s best On-time Performance Service Awards in Major International Airline category for calendar year 2009, 2010 and 2012, since the FlightStats launched the awards in 2009.

[Major Airline Network]

FlightStats established Major Airline Network category in 2013, and JAL Group was also recognized as world number one in this new category with on-time arrival rate of 89.75%, for all flights operated by JAL, JAL Express and J-Air in calendar year 2013.

JAL Group regards punctuality as an essential service quality of an airline and is striving to maintain its flight operations on time day after day, and the airline’s consistently high on-time performance cannot be apart from customers’ understanding and cooperation.

Placed safety in flight operations above all else, JAL Group staff will endeavor to challenge achievement of higher on-time performance, and meet the needs of our customers so as to become the most-preferred airline in the world.

Source:- JAL


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