Published on : Friday, December 6, 2013
The Leading Hotels of the World recently hosted its Annual Convention, the most important global gathering on the company’s calendar, at The Pierre New York – A Taj Hotel in New York City, from November 24 to 27. The theme of this year’s meeting was The Leading Renaissance. Attendees comprised an impressive group of proprietors, managing directors, general managers, and sales and marketing executives from the world’s finest hotels and resorts. Event participants were welcomed by Mr. Andrea Kracht, chairman of Leading Hotels and owner of the Baur au Lac in Zurich, Switzerland. The attendees were collectively hosted at the five Leading Hotels in the city: The Pierre, A Taj Hotel, New York; Hotel Plaza Athénée; The Lowell; The Greenwich; and The Langham Place Fifth Avenue.
Commenting on the significance of the convention, Leading Hotels President and CEO Ted Teng stated, “This year’s event attracted a record number of hoteliers, who heard from a range of leading-edge thinkers and innovators in areas such as e-commerce, multi-sided market analysis, transient competitive strategy development, sports, customer loyalty, publishing, fashion, brand identity, and more. It also afforded us all the opportunity to get together to discuss how we can collaborate to create a solid future by exploring and examining a variety of relevant business topics – both from within the hospitality field, and from other disciplines as well.”
Concluding, Mr. Teng noted, “Of course, holding the convention in New York City gave us all a chance to enjoy ourselves, taking in the excitement and cultural offerings of one of the most dynamic cities in the world.”
Among the notable speakers this year were Rita Gunther McGrath, Author and Associate Professor, and Jerry Kim, Assistant Professor of Management, Columbia Business School; Robert Carey, Principal, and David Kang, Associate Principal, McKinsey & Company; designer Vera Wang; Michael Johnson, Dean and E.M. Statler Professor, Cornell University; Mark Tatum, Executive Vice President, Global Marketing Partnerships, National Basketball Association; Seth Traum, SVP, Director of Global Brand Strategy, BAV Consulting; and Nancy Novogrod, Editor in Chief, Travel + Leisure.
Additionally, awards for outstanding achievement and commitment to delivering an exceptional customer experience were presented to hotel members.
Hotels that ranked number one in each of their categories were honored on the closing night of the convention at a formal farewell dinner at the American Museum of Natural History. During this glamorous event, additional awards were presented to the hotels that ranked the highest among the Commitment to Quality and Leaders Club Award winners. Honored hoteliers received a handsome Blancpain watch along with an engraved Tiffany trophy.
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