Published on : Saturday, December 14, 2013
Princess Cruises is honoring passengers’ favorite Caribbean and Panama Canal tours with its 14th annual CRUISE service awards. Recognizing the most popular shore excursion experiences and tour guides from the 2012-13 season, the awards are based largely on passenger feedback.
Chosen from the extensive line-up of shore excursions offered on Caribbean and Panama Canal cruises, the awards highlight the important role local tour operators play in each destination as part of a passenger’s overall cruise experience. Winners are determined largely by tour scores and comments made on passenger surveys.
A number of tours have topped the list for several years, and five of them have been passenger favorites for five or more years in a row. One excursion — the Americas Cup 12-Metre Yacht Regatta tour in St. Maarten — has now been voted ‘Shore Excursion of the Season’ for that port for the 14th year in a row.
“Local tour operators play an important part wherever our ships sail,” said Jan Swartz, Princess Cruises president. “So each year we honor the best shore excursion providers who contribute so much to our passengers’ Princess experience in port.”
The CRUISE program is the longest running customer service program in the cruise industry. The Caribbean and Panama Canal awards began in 1999 and cap off a season-long effort to recognize the role that local Caribbean and Panama Canal tour partners play in passengers’ cruise experiences. Tour Guide of the Season award winners receive $100, a letter of commendation, a ship tour and lunch onboard with their family. Operators of the Shore Excursion of the Season receive a plaque and a letter of commendation, a tour of the ship, and lunch onboard for company officials.
Source:-Princess Cruises
Tags: cruises news
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