Waiting time cut by 40% at Miami International Airport – courtesy APC kiosks

Published on : Thursday, June 26, 2014

miami-airport-apc-kiosks-300x200Automated passport control is gaining popularity at the Miami International Airport. The automated passport control (APC) kiosks are now available to travelers from 38 countries participating in the US Department of State’s Visa Waiver Program (VWP). The kiosks have been in operation for US citizens since November.


The implementation of these kiosks has seen the gateway cutting wait times by almost 40%.

The Miami International Airport is planning to install a further 36 of the APC kiosks by the end of 2014. APC technology allows passengers arriving from abroad to have their passports processed in less than two minutes via a self-service APC kiosk – instead of waiting in line for the US customs and border protection (CBP) officer. Miami International is one of the first US airports to provide APC kiosks to eligible travelers from VWP countries.

The Miami-Dade Aviation Department (MDAD) purchased and installed 36 kiosks in the North Terminal last November at a cost of $3.5 million. Miami currently has 30 of the kiosks serving passengers arriving at concourses D, E and F, and six kiosks in the South Terminal to process passengers from concourses H and J beginning in July.

According to the MDAD director, Emilio T. González, “We project that 6,000 more passengers per day will receive expedited passport screening now that travelers from VWP countries are able to use our self-service kiosks. “We look forward to soon doubling our number of kiosks, gaining approval from CBP to process legal permanent residents, and further improving the arrival and connection experience at MIA.”


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